Talent Management is a key part of a Manager’s role, if you want to be an effective leader and get the best performance from your team; you need to be able to help them develop and future proof their skill sets.
Soft skills, are defined as:
personal attributes that enable someone to interact effectively and harmoniously with other people.
When you’re recruiting for a new role, it’s likely you’ll be looking for candidates who display these qualities. There are various thoughts on what the various soft skills are, but the ones most widely listed include:
Most soft skills are linked to an individual’s behavioural or personality preferences and values. Problem solving ability is, however, related primarily to a person’s cognitive and reasoning ability – or what people call the Smarts, although there are some elements of behaviour in there. It is harder to develop these mental abilities than it is to develop behaviours.
Let’s take for example the first soft skill: leadership. Not everyone likes to take the lead. A recent HR survey highlighted that ‘Just 9% of UK workers aspire to be managers.’ [via Executive Grapevine]
Some employees are happy to be led and told what to do and indeed in some job roles this is required (e.g. a Private in the Army). Other job roles, however, will almost certainly require the incumbent to make decisions, set objectives, provide direction, encourage and manage performance.
The level of a person’s preference for leading others can be measured in a personality questionnaire. If you need to develop the leadership skills you first need to have self-awareness of your current level of these soft skills before embarking on strategies to change them. Personality tests are, therefore, used to increase self-awareness and pinpoint the areas of strength and those areas that need developing.
There are four areas that impact on job performance: (see our earlier post Hiring the Right Person is More than a Game of Chance)
As you move on from selecting your new employees you’ll be focusing on improving, training and developing existing staff with a view to:
This is where learning and development interventions come in.
TalentLens offers three instruments that are widely used in development interventions:
To discuss your learning and development needs contact our team below.