Privacy Statement

This privacy statement applies only to TalentLens, the Pearson talent assessment Internet-based test and survey system (the ‘Pearson Platform’).  It contains information about how Pearson Education Limited (‘Pearson’) collects, uses and protects personal data it receives from customers and test administrators and how it carries out processing, of personal data which is generated by assessments carried out on the Pearson Platform. Whether Pearson is a data controller in relation to your personal data (the person who decides how personal data is processed and used) or a data processor (which carries out processing on behalf of and in accordance with the instructions of a data controller) depends on whether you are a Pearson customer and/or test administrator or an individual who participates in a test or assessment administered by a test administrator.


I am a customer and/or a test administrator.


Pearson is the Data Controller

Pearson Education Limited is the data controller in relation to your personal data.   It is registered at Companies House under company number 00872828 and its registered office is 80 Strand, London WC2R 0RL You can contact Pearson in relation to this privacy statement or our handling of your personal data at the following address;

Data Privacy Office, Pearson PLC – dataprivacy@pearson.com


What information does Pearson collect about me?

1.   Account information

We collect some or all of the following personal information from customers and/or test administrators directly when we set up your account; name, telephone number, mobile number, e-mail address, “Pearson Qualification Level”, login ID and password.   Our legal basis for the collection and processing of this data is the provision to you of services purchased by you or on your behalf on the Pearson Platform. We need this information in order to provide the services under our agreement with you and if you do not provide this information then we may not be able to provide you with the services.


2.   Browser Information
;

We also automatically collect information transmitted by your browser when you access the Pearson Platform and relevant products. This includes your IP address, the date and time of the request, the pages accessed, the access status/ HTTP status code, the data volume transmitted at any one time, the website from which the request has come, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the Pearson Platform and provide you with access to the products and services you are entitled to access.


3.   Cookies

We use cookies (small text files which are transferred to your browser by the Pearson Platform) to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our cookie statement. They do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of the Pearson Platform.


4.   Google Analytics

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Pearson Platform. Google uses this data only to provide us with information on how users use the Pearson Platform and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available under

https://tools.google.com/dlpage/gaoptout?hl=en-GB.

 

What will Pearson do with my personal information?

We use your account information for the purpose of setting up and administering your account so that you can purchase, access and use products and services available on the Pearson Platform, to verify your entitlement to use products and services that have been purchased by you or for your use and to provide you with support and customer services.


Pearson may also use your contact information for its own legitimate purposes of informing you about other Pearson services which may interest you. You may at any time elect not to receive further marketing information by following the ‘unsubscribe’ link at the foot of an email from Pearson or by emailing Pearson at the following address;
info@talentlens.co.uk

 

How long does Pearson keep my personal information for?

Pearson will retain personal data collected directly from a customer or test administrator while the account remains active and for such period after that as is necessary to enable you to download data and carry out such activities as are necessary for us for you to close your account.  We will then retain such limited amount of information relating to your account as is required for audit purposes.


How does Pearson keep my personal information safe?

Pearson and its affiliate companies host the personal information provided by you and the reports delivered to the test administrator on secure servers operated by Pearson group companies or by contractors appointed to operate and administer the Pearson Platforms. Pearson takes appropriate operational and security measures necessary to keep the information secure and requires similar operational and security measures from its contractors. Further details are available on the TalentLens website.


Will Pearson share my personal information with anyone else?

Pearson will not sell your information or share it with any third party except as is required to operate the Pearson Platform and administer your account.   This requires us to share your information with our affiliate companies and contractors involved in the operation and administration of the Pearson Platform.   


Will Pearson send my personal information outside of Europe?

Account information is administered by Performance Assessment Network, Inc. and hosted inside the EAA on its behalf by Microsoft in the Republic of Ireland. Both Performance Assessment Network, Inc. and Microsoft Corp have committed to comply with the EU-U.S Privacy Shield Principles through self-certification.

 

What rights do I have in respect of my personal information?

You have the right to update and correct the personal information on your account. You also have the right to request from Pearson all personal information that we hold that relates to you to request restriction of the processing of that data and to request that we delete that data.  Where allowed by applicable law there may be an administrative charge for supply of copies of data. You also have the right to object to our continued processing of your personal data. You may also have the right to data portability. If you have a complaint about the way in which Pearson uses your personal information you have the right to complain to your relevant local Data / Information Regulator.

 

I am participating in a test or assessment carried out by a test administrator.


The test administrator is the Data Controller

The data controller (the person who decides how personal data is processed and used) is the person who carries out the test or assessment on the Pearson Platform.

 

What information will Pearson receive about me?

When you participate in a test or assessment on the Pearson Platform we will receive from the test administrator some or all of the following personal information;

  • personal identifiers such as name & email address
  • Cognitive ability related data
  • Personality-related data
  • Occupational working styles and preferences
  • Work-related history and experiences
  • Educational-related experiences and certifications


How will Pearson receive my personal information?

Depending on the nature of the test or assessment this information is provided by you to the test administrator who enters it into the Pearson Platform, or is entered directly into the Pearson Platforms during the assessment either by you or by the test administrator.  

 

What will Pearson do with my personal information?

Pearson uses the information provided by you during a test or assessment to evaluate the answers to questions asked in the course of the test or assessment and derive raw scores and test-specific scaled or percentile scores within the Pearson Platform. We then return this information to the test administrator in the form of reports and/or structured data containing scores, indexes etc. which are, produced by the Pearson Platform.   We do this processing solely on behalf of our customer who has administered the test or assessment.


We may also occasionally compile answers provided to us and other information collected in the course of test implementations into an aggregated form which does not identify any individual. This aggregated data may be made available to researchers, test developers and our contractors for the purposes of research, quality control, operational management, security and sales promotion, as well as to improve, develop and expand our products and services.


How long does Pearson keep my personal information for?

Pearson retains the information you provide for so long as the test administrator retains an account on the Pearson Platform. Pearson will delete all personally identifying information on request by the test administrator.

 

How does Pearson keep my personal information safe?

Pearson and its affiliate companies host the personal information provided by you and the derived scores and reports delivered to the test administrator on secure servers operated by Pearson group companies or by contractors appointed to operate and administer the Pearson Platform. Pearson takes appropriate operational and security measures necessary to keep the information secure and requires similar operational and security measures from its contractors. Further details are available on the TalentLens websites.

 

Will Pearson share my personal information with anyone else?

Pearson will not sell your information. Pearson will not share your information with any third party except with the Pearson customer who has administered the test or on their instructions and with its affiliates and contractors involved in hosting and operating the Pearson Platforms.  

 

Will Pearson send my personal information outside of Europe?

The Pearson Platform is administered by Performance Assessment Network Inc and the personal data processed is hosted on its behalf inside the EAA by Microsoft in the Republic of Ireland. Both Performance Assessment Network, Inc. and Microsoft Corp have committed to comply with the EU-U.S Privacy Shield Principles through self-certification.  

 

What rights do I have in respect of my personal information?

You have the right to update and correct your personal information, to request all personal information that the test administrator holds that relates to you, to request restriction of the processing of that data, and to request that they delete that data. You may also have the right to data portability of that data.    There may be an administrative charge for supply of copies of data where permitted by applicable law. These requests must be made to the Pearson customer or test administrator who administered the test on the Pearson Platform. You also have the right to object to continued processing of your personal data by the Pearson customer or test administrator. If you have a complaint about the way in which Pearson uses your personal information you have the right to complain to your relevant local Data / Information Regulator.

COOKIE INFORMATION

TalentLens Assessment System PANAP Cookies
Cookies associated with the authoring tool and test engine (completion and scoring of assessments).

Cookie NameExpiresUse
ASP.NET_SessionIdWhen the browsing
session ends
Identifies the users session on the server
Pan.Portal.ClientWhen the browsing
session ends
Tracks current client id of logged in user.
PANAPDeliveryCookieWhen the browsing
session ends
Tracks PIDS authentication information for
delivery.
PAN.AP.Delivery.Web.SessionIdWhen the browsing
session ends
Tracks the users session id for delivery
PANAPAuthoringCookieWhen the browsing
session ends
Tracks PIDS authentication information for
authoring.
PAN.AP.Authoring.Web.SessionIdWhen the browsing
session ends
Tracks the users session id for authoring.
ASPSESSIONID* When the browsing
session ends
Identifies the users session on the server.
bhCookieWhen the browsing
session ends
We use this information for troubleshooting
issues visitors might encounter on the site. Used
by the BrowserHawk component - this gives
information about visitors’ computer setup –
e.g. cookies accepted, flash support, etc.
bhCookieSaveSessWhen the browsing
session ends
We use this information for troubleshooting
issues visitors might encounter on the site. Used
by the BrowserHawk component - this gives
information about visitors’ computer setup –
e.g. cookies accepted, flash support, etc.
bhPrevResultsWhen the browsing
session ends
We use this information for troubleshooting
issues visitors might encounter on the site. Used
by the BrowserHawk component - this gives
information about visitors’ computer setup –
e.g. cookies accepted, flash support, etc.

TalentLens Assessment System PIDS Cookies
PIDS is a separate database that captures and stores Usernames and Passwords.

Cookie NameExpires AtUse
tccsSessionUsed to keep track of the current tenant for whitelabeling
purposes.
rcultureSessionUsed to keep track of the currently requested
culture/cultures.
pidlcontextSessionEncrypted cookie used to keep track of autentication
context information (not identity information)
idsvr.session SessionSingle Sign Out Session Cookie - this is not currently
used by PSI.
idsvr.clients SessionUsed to track what client applications the user is
currently logged into for single sign off purposes
(currently not used by PSI)
idsrv.xsrfSessionUsed to help prevent cross-site request forgery
idsrvSessionUsed by the identity provider to track current
authentication status.
idsrv.partial SessionUsed by the identity provider to track current
authentication status.
SIgnInMessage.{unique nonce} SessionUsed by the identity provider to track current
authentication request information.
Confirmation_{guid} 5 minutesUsed by the email confirmation process
CurrentReset30 minutesUsed to secure password reset process.

TalentLens Assessment System PBE Cookies
These are cookies associated with the platform/portal. Essentially everything for a platform user and candidate (if the candidate is using a Custom URL, OnSite testing, or Logging in to take an assessment).

Cookie NameExpires AtUse
.ASPXAUTHSessionIdentifies the users authentication with the server
.panAssetsAuthSessionIdentifies the users authentication with the server.
ASP.NET_SessionIdSessionIdentifies the users session on the server.
Pan.Portal.ClientSessionTracks current client id of logged in user.
Pan.Portal.ClientUrlIdentifierSessionTracks current client url id of logged in user.
Pan.Portal.Language60 daysTracks language selection of logged in user.
PBECookieSessionTracks PIDs Authentication information
_RequestVerificationToken_*SessionUsed to prevent Cross-Site Request Forgery exploits
Pan.Portal.CustomUrlIdSessionTracks the Launched Custom URL
Pan.Portal.ActivationAccountSessionIdentifies if the user is attempting to activate a new
account
Pan.Workflow.Url1 dayUsed to launch workflows after signing out current
session.
dtCookie/rxsessionSession
dtLatC/rxlatencySession
dtPC/rxpcSession
dtSaSession
rxVisitor2 years
rxvtSession
dtBwSession
_ga2 years
_gat_UA-38686896-11 minute
_gid30 seconds